CGV
Characteristics of the goods and services offered The products and services offered are those which appear in the catalog published on the Maison Peaux Neuves website. The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors. Product prices The prices appearing on the site www.peauxnroits.com are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services. SARL PEAUX NEUVES reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below. Geographical area The online sale of the products and services presented on the site is reserved for buyers who reside in mainland France, Germany, Switzerland, Luxembourg, Belgium, England, Italy, Spain and Portugal. For any shipping request to an address outside the areas provided for by the site, please contact us first onvatrouverunesolution@peauxnués.fr Orders The buyer, who wishes to purchase a product or a service, must: Create a customer account for 'identification on which he will indicate all the requested contact details; validate his order after having checked it; make the payment under the conditions provided; confirm their order and payment. The confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will constitute acceptance of the operations carried out. The seller will send confirmation of the offer by email. No exchange or return will be made from the moment the package is registered during preparation or for departure by Maison Peaux Neuves Payment terms The price is payable when ordering. Any order implies acceptance of the prices and description of the products available for sale. The buyer's account will only be debited when the products or services available are dispatched and only for the amount of the products or services sent or downloaded. Following the order an invoice will be sent by e-mail. Deliveries Deliveries are made to the address indicated by the purchaser. The packages are delivered in a HIPLI COLIS, please return it to a post office letterbox. You can choose another type of delivery when you checkout. Prices and times: Deliveries in metropolitan France within 72 hours (indicative times in working days for shipments in metropolitan France). Packages are sent by Colissimo La Poste. The buyer has the choice between the delivery method at home with signature or at a Colissimo relay point. The price depends on the weight of the package. Returns and refunds The products offered are handmade in the Parisian workshop which works with Maison Peaux Neuves. Maison Peaux Neuves is in no way responsible for improper use of the product. Care advice is given in the package received. Apart from the exceptions set out by law, the consumer has a withdrawal period of 14 days from the delivery of his order, The Products must not have been worn, must be labeled, must be returned in their original condition. origin and packaging. Please send us an email to onvatrouverunesolution@peauxnués.fr specifying your name and the order number and complete the return slip to slip into the package) so that the return can be processed. For the return of your orders, we will send you the return shipping address on the slip. The costs and risks of returns are the sole responsibility of the Buyer. No return will be accepted after a period of 14 days following the date on which the Buyer has taken possession of the Products. Refunds are made within 14 working days of receipt of the return. Refunds are made via the payment method used when ordering.